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The finest homes and service all around the world
At onefinestay, we are redefining hospitality. We have 4,500 one-of-a-kind private homes, villas and chalets in 50+ destinations, all of them handpicked for space, character and comfort. We can offer your clients their pick of remarkable homes in prime locations – think exotic oceanside spots and the slickest city neighbourhoods. We inspect our homes, villas and chalets rigorously, checking everything from the wifi speed to the quality of the mattresses. Ensuring every element of the home lives up to your client’s expectations.
What’s more, our service is just as memorable as our homes. We professionally manage every aspect of each stay, ensuring impeccable service from beginning to end. With onefinestay, booking a private home, villa or chalet is easy and reassuring. We will help you find the ideal place, perfectly tailored to your client’s wants and need. Prior to the stay, our expert concierge can help arrange an array of additional services and local experiences for your client. On arrival, your client will be personally greeted and shown around their chosen home, villa or chalet, and we will be available with 24/7 support during their stay.
Everyone who chooses onefinestay will enjoy all the perks of a private home – privacy, space, atmosphere – plus additional tailored services that create a unique experience. We are proud of our excellent guest satisfaction scores - something testified to by our high number of repeat guests.
Who chooses onefinestay?
Our guests are families, groups of friends and people travelling for business; experienced travellers who know that the comfort of a spacious and well-equipped home makes for a more relaxed stay. They trust our impeccable taste and professional hospitality standards, and they appreciate our consistency, reliability and 24/7 support. People who are in the public eye often choose onefinestay, as they love the privacy and exclusivity of our homes, villas and chalets. All of our discerning guests like to stay somewhere elegant and characterful and to take their time – be it three days or six months – to experience the destination just like the locals do.
Our exclusive Home Collection in London, New York, Los Angeles & Paris
These exceptional city homes – from sleek apartments overlooking Central Park to pastel-hued period townhouses in Notting Hill – are curated and managed exclusively by us. Our guest services team will help you plan your client’s stay, and take care of any additional requests, such as a private chef, chauffeur or nanny service.
Each and every home is prepared to our professional standards by our housekeeping team before check-in, and the highest quality toiletries, linens and towels are provided. The housekeeping team will visit weekly during your client’s stay to clean and take care of the home. A member of our team will welcome your client on arrival and show them around the home. What’s more, if they need further support we are available 24/7. Please note that in New York the minimum length of stay at our homes is 30 nights or longer.
Our Villa Collection
Our Villa Collection is a curation of the most exclusive villas in some of the world’s most desirable destinations. Whether your client is seeking a chic countryside manor near Saint-Tropez, a serene beachfront hideaway in St Barts or a beautiful city mansion in Florence, we will match them with the perfect villa for them. All of our villas are vetted with our exacting high standards and managed by trusted local professionals, who take care of your clients and ensure their stay goes smoothly.
Most of our villas include complimentary mid-week housekeeping, but please note that in certain destinations, a minimum length of stay will apply. Prior to arrival, a member of our concierge team will arrange travel details and any additional requests for your client: from private golf lessons to chartering a yacht for the day, we can organise the kind of extras that will ensure their trip is unforgettable.
Spanning some of North America's best ski destinations, our Chalet Collection takes luxury to new heights. Featuring a carefully chosen selection of mountain-top hideaways, this is the perfect choice for those in search of adventure and rejuvenation in the fresh mountain air. From the sophisticated slopes of Aspen to the snow-capped peaks of Breckenridge, our charming mountain chalets come in all styles and sizes. Whether your client is searching for a charmingly rustic cabin with ski-in/ski-out access or a sleek townhouse perfectly positioned for mountain activities, we will help you find the dream spot for them.
All of our chalets are chosen with our discerning taste and vetted with our high standards to ensure they live up to your client’s expectations. Our chalets are managed by our trusted local partners, who will take care of the little details, such as housekeeping, and ensure your client's stay goes smoothly. Before arrival, our concierge team can arrange transfer details and include any special extras your client may desire. From sledging with huskies to a private heli-skiing tour, we can unlock the very best mountain activities for your client.
How to tailor your client’s experience
We can share recommendations and book additional services based on your client’s needs and interests. With our onefinestay team spread around the globe, we know our destinations inside out. Whether your client is dreaming of scuba diving in Belize’s Great Blue Hole, horse riding along a Jamaican beach or wishes to taste Tuscany’s best culinary delights, we can craft a personalised itinerary, based on their likes and interests. Please note that these additional services are at an extra cost and that some may be unavailable in certain locations.
Additional services
Presenting the onefinestay Travel Partners Portal
Welcome to our go-to hub for all things onefinestay. From social media content to answering any questions you may have about our brand, we’ve pulled everything together here in an easy one-stop shop. We hope you enjoy browsing.
Booking enquiries
We offer 24/7 support and that means ease and convenience for you. Even if a booking request comes through at the last minute, we will be here to help.
- Step 1 You can find and view the majority of our homes, villas and chalets online, but because they are all unique we recommend that you contact our Travel Advisors to find the perfect match for your client. You can email advisors@onefinestay.com or fill in our booking enquiry form. We welcome requests to tailor your client’s stay - just let us know the details and we can take it from there.
- Step 2 We will send you a shortlist of homes, villas or chalets to match your client’s requirements, or unbranded PDFs if you would prefer, with full details of a specific home, villa or chalet. As soon as your client is ready to book, we will collect a deposit or full payment.
- Step 3 Once the booking is confirmed, our team will work with you to prepare for your client’s arrival. This includes arranging any additional services that may have been requested.
Benefits for our partners
- Attractive and competitive commissions included in every booking
- Accor Famous Agents points on every booking
- Net payment available
- Unbranded PDFs of our homes, villas and chalets
- Both standard and flexible rates are available, with free cancellation up until five days prior to check-in for our exclusive homes in London, LA and Paris.
- Dedicated account manager
- Tailored onefinestay training, which will help you confidently promote our homes and destinations to your clients
- 24/7 travel partners support
Your onefinestay Partners team
Sophie Howse
Chief Sales Officer
Jordan Elrod
Global B2B Team Manager
Jessica Bradley
Business Development Manager - APAC
Vanessa Feiwell
Business Development Executive - Americas West Coast & LATAM
Chloé Erhart
Business Development Executive - Americas East Coast
Eliana “Elly” Lisuzzo
Business Development Executive - EMEA
Become a travel partner
Interested in becoming a onefinestay Travel Partner? Simply fill in this form and we’ll take it from there, alternatively please email partners@onefinestay.com.
Testimonials
"After working with onefinestay for several years, I am confident in saying that they are better than ever. The onefinestay staff is always professional, efficient and easy to work with. Their portfolio is diverse in destinations and the product caters to travelers of different needs. Whether pre-arrival or during a guest stay, the onefinestay staff has a strong attention to detail and no request is too small. When travel trends start shifting post COVID-19, travel advisors are lucky a company like this exists. Thank you for being an amazing partner!"
Emily Prentiss at Valerie Wilson Travel
“onefinestay is my go-to partner for sourcing the best private home rentals for my discerning clients. From beginning to end, the team makes searching, booking, and servicing our VIP guests seamless and effortless. I love how quick and responsive they are with communications, and there isn’t a request that is too much to ask. Even their proposal emails with home options are professional, clean, and easy for me to forward right to my clients. They love onefinestay’s ever-expanding portfolio of homes.”
Tom Ho at Protravel International
"Thank you to the onefinestay team who are always attentive and supportive when dealing with a high-profile client. The service and flexibility are impeccable. I look forward to continue working with you."
Joanne Bursford at Sedgemore Travel
